Case Study

Travel & Tourism

Company Overview

Sector: Travel Arrangements

Situation: As the newest consumer staple, the travel industry has exploded since the Covid-19 pandemic. With a customer base made up of an ever-larger and increasingly diverse global middle class, travel and tour operators have expanded their reach into new markets. However, the competition has become fierce.

Challenges and needs: Providing comprehensive, tailored services to a diverse and fragmented customer base. Ensuring stable cashflow and key financials alongside complex payment needs and frequent cancellations. Competition from ambitious and tech-literate challengers.

The Solution:
Automated mass payments

Seamless Currency Conversion

This travel firm was able to effortlessly convert funds into the required currencies directly within our platform, streamlining formerly clunky processes and eliminating the need for third-party services.

Automating Manual Payments

This travel business saved time and effort by automating mundane payments at a large scale. For travel businesses, having the ability to transact thousands of payments across currencies (with the added risk of cancellations and reconciliations) is essential in the current landscape.

Revenue Generation

The revenue generating potential of this model also extends to the currency payments themselves. Where third parties had previously taken fees to make cross-border payments, travel businesses can now generate their own revenue from this new stream.